Privacy Policy

Our clients’ personal and financial data protection is of great importance to us. That is why we process your information exclusively on the basis of the applicable national laws, more specifically General Regulation 2016/670 (aka GDPR), the Personal Data Protection Law, and the Law on Electronic Commerce. Please read this declaration which informs you about the most important aspects of the processing of your data by the Company on the Company website and about all terms and grounds on which we collect, process, preserve, use, delete and protect your personal information, in so far as you give us express consent to do so.

What happens with your personal data after you contact us?

When you contact us via the form on our website or via email, we preserve your data for the period necessary to process your request, as well as to answer any following questions. We do not share your information with any third parties unless you give us your explicit consent.

Personal data preservation

Please be aware that for the purpose of facilitating the process of ordering, buying, and contract performance, we preserve your IP address, names, address, email, and data about your payment method (for instance, your credit card number).

Your submitted information is necessary for us to preform our pre-contractual or contractual obligations to you. We do not share your information with third parties, apart from:

– the payment service providers (bank, PayPal, ePay);

– the courier company with which we deliver your purchase.

In case of an uncompleted order, we preserve the submitted data for 30 days and retain the right to inform you periodically on its status and your respective options thereafter. In case of a completed order and a completed contract on the Company’s part on the basis of Article 6, Paragraph 1 (a)(b) of GDPR, we preserve all data on the contract relations within the stipulated 10-year time period in Article 12 of the Accounting Act.

Newsletter

You can subscribe to our newsletter through the form on our website. To this end, you will need to provide us with your email address and your consent to receive the respective messages from us.

After you subscribe to our newsletter, we will send you a confirmation email containing a link that will help confirm the registration.

You can unsubscribe from our newsletter at any time. Please send your request to info@bambukifamily.com. We will immediately delete your data regarding our newsletter distribution.

Your rights

You have the right to access your information which we process, as well as to make changes, delete (“Forget me”), restrict data processing and portability, as well as to withdraw your consent and raise an objection.

If you deem our data processing infringes the Personal Data Protection regulations or that your rights according to those regulations have been in some way violated, you can apply to the competent administrative authority, the Data Protection Commission.

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